Definition Of Bussines Letter

        A business letter is a formal communication from an organization to its customers, the general public for their information, another Company or the Authorities.  It is often written in a standard format, and in formal language, compared to a private letter between two people who are well known to each other.  The business letter will show things like the address and best way to communicate with the business - by return letter , e-mail or telephone. In general, the letter will be directed to a specific person and be about one topic.  Sometimes, the business letter will be looking for a response, but might be to give important information about an up-coming change of address or telephone number.  The letter might give information about new developments - a new website; launch of a new product.  To allow the sender to handle any response more efficiently, the business letter might contain key information such as an internal reference from the sender or related to the product in question.

Types of business letter

1.       Letter of request : a letter that asks for information or answer to your questions

2. Letter of complaint : a letter that a point out a problem with a product you bought or a service you received
3. Letter to the editor : a letter written to a newspapaer that complain, compliments, or clarifies.
4. Cover letter for resume : a letter that requests a specific job

Parts of business letter

a.       The Heading

The heading of a business letter should contain the return address (usually two or three lines) followed by a line with the date. The heading is indented to the middle of the page in the modified block and semi block styles. It begins at the left margin in the block style. If the stationery is imprinted with the return address, then the return address may be omitted. Sometimes a line after the address and before the date may include a phone number, a fax number, an E-mail address, or the like. Particularly if the address uses three or more lines, it is good to skip a line before the date. When using the block style, always skip a line before the date. Always include the date.

Example: Apple, Inc

100-B Dry Gulch Alley

Lonesome Coyote AZ 85789

June 2012

b.     Adress

This is the address you are sending your letter to. Make it as complete as possible. Include titles, names, and routing information if you know them. This is always on the left margin. 1.) Different Styles of Business Letter Skip a line after the heading before the inside address. Skip another line after the inside address before the greeting.

Example:

Dr. aulia rachman

Cross Country Coach

Dept. of Athletics

Colorado Community College at Cripple Creek

Cripple Creek CO 17133

1.       Greeting

The greeting in a business letter is always formal. It normally begins with the word “Dear“ and always includes the person’s last name. It normally has a title such as Mr., Mrs., Dr., or a political title. The greeting in a business letter always ends in a colon.

2.       Body

The first line of a new paragraph is indented in the semi block style. The block and modified block style have all lines of the body to the left margin. Regardless of style, skip a line between paragraphs. Skip a line between the greeting and the body. Skip a line between the body and the close.

3.       Complimentary Close and Signature Line

The left edge of the close and signature line in the semi block and modified block begin in the center, at the same column as the heading. The close and signature of the block letter begins at the left margin. The complimentary close begins with a capital letter and ends with a comma. Skip from one to three spaces (two on a typewriter), and type in the signature line, the printed name of the person signing the letter. Sign the name in the space between the close and the signature line, starting at the left edge of the signature line. Women may indicate how they wish to be addressed by placing Miss, Mrs., Ms. or similar title in parentheses before their name. The signature line may include a second line for a title, if appropriate. The signature should start directly above the first letter of the signature line in the space between the close and the signature line. Use blue or black ink.

Example:

Sincerely,

(Signature goes here)

(Mrs.) ayu nurmala

Director of Acquisitions